How soon can I expect my order?
Delivery can take 1–2 weeks for orders within the European Union and the US/CA, or 4–8 weeks for international shipments depending on your location and local customs*.
If you have any questions about your order, feel free to write to us at firstname.lastname@example.org
*International orders may be subject to import duties and customs taxes. All incurred charges are the responsibility of the buyer: Gitane has no control over these. Any questions or queries for customs policies must be made to your local customs office.
What should I do if I don’t receive an issue?
Please write to our customer service team at email@example.com
Where does Gitane deliver?
Gitane ships worldwide. If you would like confirmation that we can ship to your address, please contact our customer service department at firstname.lastname@example.org
Why are international shipping and handling costs so high?
We print and ship from Spain, hence the high shipping costs to international destinations. We are always looking for ways to save readers expensive shipping and handling costs, so if you would like to know where to find a copy of Gitane in your city, we have a growing list of stockists available on our website and are always happy to receive more suggestions.
What forms of payment are accepted?
Gitane accepts PayPal, Visa, MasterCard and American Express.